Some users with the Garmin Instinct 3 may experience unexpected behavior while recording a session in Surfr since March 7 2026. Our team is aware of this issue and is actively investigating it.
What’s happening
During a session, you may notice one of the following:
Your watch reboots after 10–15 minutes
The Surfr app closes and restarts an active session
The issue does not occur if you start the session while stationary (not riding)
Why this happens
This behavior appears to be linked to a recent Garmin firmware update (May 7, 2026).
The update may affect how the watch’s motion sensors behave
Surfr relies on movement and activity data to track your session
In some cases, this may cause the watch’s sensor system to reset, which can interrupt the app
Current status
The issue has been reported by multiple users
Our developer team is actively investigating
At this time, there are no troubleshooting steps available
What you can do
While we continue investigating, we recommend Reporting the issue to Garmin Support. This helps Garmin identify and address the problem faster, especially if it’s related to their firmware update.