Skip to main content

I get a frequency error during calibration

Updated over 2 months ago

Surfr requires a minimum frequency of 100 Hz, meaning it collects 100 measurements per second to ensure precise height tracking.

If your device is stuck at a lower frequency, it may not meet the necessary performance requirements.

If you get this message on your Android watch, adjusting your screen timeout settings might help:

  1. Open the Settings on your watch.

  2. Navigate to Display settings.

  3. Increase the screen timeout to the maximum duration (30 seconds or more).

  4. If available, enable Always-On Display for better performance.

  5. Attempt calibration again.

Once calibration is complete, you can revert the screen timeout setting to your preferred value.

Did this answer your question?